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How Azelis Transformed Employee Engagement

Azelis company logo-black

Azelis is a leading distributor of specialty chemicals and food ingredients with approximately 1,800 employees in more than 40 countries. Its team of experts provides tailor-made solutions in life sciences and industrial chemicals. Through its 39 application laboratories, Azelis innovates formulations and combines global reach with local expertise to build strong relationships with customers and partners.

www.azelis.com/

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Industry Food Company
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Products Employee Engagement Survey

Azelis, a leading distributor of specialty chemicals and food ingredients, partnered with Ennova to revitalize its approach to employee engagement. The collaboration focused on redefining their engagement survey and enabling grassroots improvement initiatives. This transformative journey resulted in a more fulfilling work environment across Azelis' global operations.
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THE CHALLENGE

Streamlining Surveys and Inspiring Grassroots Action

In 2014, Azelis launched an employee satisfaction survey because they wanted to measure motivation and satisfaction across the organization, with the ultimate goal of making Azelis a better, more fulfilling place to work. However, they faced significant challenges:

"We wanted to make the new survey shorter and more appealing to ensure a higher participation rate. We also wanted to make sure that the actual improvement plans came from the grassroots and not from local management. Their involvement in this process is a key success factor."

- An Beullens, HR Manager Corporate, Azelis

Balancing external benchmarking with historical comparisons was another hurdle. Azelis needed a survey design that could measure performance against industry standards while maintaining continuity with previous internal results.

"This being a challenge in itself, we furthermore took a combined approach: Ennova’s benchmark – measuring the results against the performance of other companies in the countries where we operated – and our own, since we wanted to be able to benchmark the new survey against the surveys we had rolled out in the past."

An Beullens,HR Manager CorporateAzelis
THE SOLUTION

Redefining Surveys and Empowering Employees

Ennova worked closely with Azelis to address these challenges. Survey questions were refined to sufficiently cover all key drivers while still allowing for meaningful comparisons. 

"Ennova understood our concerns and helped us redefine the survey questions for all key drivers. They also succeeded in enabling a qualitative comparison with previous results without losing the comparison with the external benchmark. Moreover, they helped us develop a set of customized questions reflecting our particular values and culture."

- An Beullens, HR Manager Corporate, Azelis

Employee Engagement Survey

Empowers leaders, managers and the organization to drive the changes in the workplace that will have a sustainable impact on employees and on business performance.
See the Solution

Empowering Employee-Led Workgroups

To encourage grassroots participation, Ennova developed communication materials and tools to facilitate employee-led workgroups. These resources structured the improvement process, making it easier for employees to identify goals, set deadlines, and track progress:

"This being a challenge in itself, we furthermore took a combined approach: Ennova’s benchmark – measuring the results against the performance of other companies in the countries where we operated – and our own, since we wanted to be able to benchmark the new survey against the surveys we had rolled out in the past."

- An Beullens, HR Manager Corporate, Azelis

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THE RESULT

Significant Business Results and Lasting Commitment

The collaboration produced measurable results, with employee-led initiatives driving positive change across Azelis. Improvement actions were implemented across all regions, increasing engagement scores and creating a workplace that employees are proud to contribute to.

"We carried out a significant number of improvement actions across the Azelis group. The improvement initiatives were shared across all employees of the group. As a result, we saw an increase in the employee engagement." 

- An Beullens, HR Manager Corporate, Azelis

By the time the survey was rolled out again in 2016, the benefits of the employee-led improvements were clear:

"In 2016, we rolled out the survey again. We were very pleased to see that all the actions implemented had a significant impact on creating a better place to work in all regions. In addition, it was easier to find employees who volunteered to be part of our working groups to define new actions in 2016. These employees remembered the impact of 2014 and wanted to be part of the solution."

An BeullensHR Manager CorporateAzelis
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