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Fresh Insights to Boost Your Customer and Employee Experience
Stay ahead of the game with our expert articles on employee experience and customer experience.
Lastest Employee Experience Insights
September 25, 20253 min read
Action Plans Work. Here’s the Proof
We often tell our customers that real change starts at team level, and that the true value of an engagement survey lies not in ...
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Employee Experience
August 26, 20255 min read
Inclusion Impacts Employee Retention: What the Data Shows
Still treating inclusion like a side initiative? You might be risking more than you think. Try calculating what it costs to ...
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Employee Experience
June 30, 20255 min read
Pay Transparency 2026: How HR Turns Compliance into Advantage
In our last post, we explored why employees often feel underpaid even when they aren’t. Now, we shift focus to what you can do ...
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Employee Experience
June 30, 20254 min read
You Pay Fairly, so Why Don’t Your Employees Feel That Way?
When it comes to employee satisfaction, few topics spark more emotion or confusion than salary. Our latest analysis at Ennova ...
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Employee Experience
Latest Customer Experience Insights
October 1, 20255 min read
How ESG and Sustainability Elevate Customer Experience
In today’s market, ESG and customer experience aren’t just connected, they’re inseparable. Only one in five consumers believe ...
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Customer Experience
March 14, 20257 min read
7 Things to Look For in a Customer Experience Platform
Ever feel like choosing a Customer Experience (CX) platform is like navigating a jungle? Too many options, too much jargon, and ...
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Customer Experience
February 18, 202511 min read
Crack the Code: Let's get Customer Obsessed
In the world of Customer Experience (CX), you often hear the terms "customer-centricity" and "customer obsession" used ...
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Customer Experience
January 18, 20258 min read
When Surveys are a Methodological Mess or Sabotage Your Service
We’ve all been there—finally finished with your interaction with customer service (after waiting long enough to question the ...
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Customer Experience
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