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Download practical guides, reports, and insights on employee experience and customer experience. They are based on over 30 years of expertise. This best practice content is designed to help you and your organization drive real change.
Employee Experience
8 Steps to Successful EX
This guide gives you 8 practical steps to start your EX transformation.
Mastering Employee Experience - Intro
Get expert advice on how to master your EX with this introduction book chapter.
Mastering Employee Experience - Ch. 3
Learn about the four cornerstones of any excellent employee experience in our second exclusive book chapter.
From Low Scores to Leadership Success
Learn how to support leaders with low engagement scores across 5 critical dimensions.
Chapter 1 - Trends in the Nordic Workplace
Discover the key trends shaping the Nordic workplace -from mental well-being and stress to minorities.
Chapter 2 - Trends in the Nordic Workplace
Discover current leadership trends in the Nordic workplace -including motivations, aspirations, and challenges.
Chapter 3 - Trends in the Nordic Workplace
Dive into what's on the minds of Nordic organizations right now - AI, hybrid work, and sustainability.
Chapter 4 - Trends in the Nordic Workplace
See the latest Nordic trends in training and development.
The Pulse of Nordic Workplaces
Discover insights on employee engagement and the future of work in Nordic workplaces and get expert tips for success
How to Listen to Your Employees
Learn how to practice intelligent employee listening and uncover new parts of the employee journey.
Customer Experience
The 7 Most Important Customer Survey Questions to Ask
The top 7 questions to ask in your customer survey - with best practice examples.
3 Key Elements of a Successful Customer Survey
Get expert guidance on how to tackle the 3 key elements of a successful customer survey.
Crafting Engaging Customer Surveys
Get 5 practical hacks for designing engaging customer surveys that deliver valuable, actionable feedback.
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