Customer Experience Solutions

We are a full-service provider with a wide range of relevant specialized and experienced experts within the fields of customer experience solutions. Regardless of whether you need help designing a full customer feedback program or just want to execute a customer survey we are ready to help you and have the necessary competences in-house.

 

Understand

your customer experience

Improve

your customer experience

Kvadrat head quarters - Kvadrat Case

Kvadrat

"Ennova challenges us on our expectations and hypotheses and develop our business. They always give us the best and most relevant advice." 

- Trine Neimann-Platz, Vice President of Strategy, Sustainability & Norway, Kvadrat 
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Customer experience strategy

Why your strategy fails

- and what you should do instead

Most businesses experience how hard it can be to change direction and make the organization do things differently moving forward and to make things happen out there where the customers and colleagues feel it.

Naturally, it is difficult to point to solutions that can be carried out in a heartbeat when we are dealing with organizational transformations.
Hence, transformations rarely follow the original plan...

Learn what to do

Learn more about Ennova CX

We are a full-service provider with a wide range of relevant specialized and experienced experts. Regardless of whether you need help designing a full customer feedback program or just want to execute a customer survey, we are ready with suitable customer experience solutions and the necessary competencies in-house. 

Customer Relations

Customer Relation Survey

Identify critical customer insights and improve your customer experience all the way.

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Customer Touchpoint

Customer Touchpoint Survey

Get real-time feedback, know which touchpoints to focus on and drive loyalty.

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Customer promise & service priorities

Customer promise & service priorities

Translate strategic decisions into operational practice.

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GET IN TOUCH WITH US

How may we help you?

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Ennova challenges us on our expectations. They always give us the best and most relevant advice.

- Trine Neimann-Platz, Vice President of Strategy, Sustainability & Norway, Kvadrat

READ THE KVADRAT CASE
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Ennova understood our concerns and helped us redefine the survey

- An Beullens, HR Manager Corporate, Azelis

READ THE AZELIS CASE
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I can rely on what I get from Ennova. They give our CX work the stamp of quality

- Morten Bach Jensen, Group Vice President, Group Marketing, Grundfos

READ THE GRUNDFOS CASE
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Ennova has been a highly professional business partner that has given us confidence from start to finish.

- Morten Sommerfeldt, Communications Manager, Industriens Pension

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The individual focus of Ennova's Fast Track program is unique, because it gave our leaders some very useful tools.

- Mette Vistisen, Vice President People & Organization, VIKING Life-Saving Equipment

READ THE VIKING CASE
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Ennova has certainly helped us be able to work in a focused way with initiatives that make a difference in the organization.

- Tina Thomsen, HR Director, Synoptik

READ THE SYNOPTIK CASE
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The data that we are provided has always been correct, delivered on time, and presented in a way that is easy to understand. 

- Lars Veber Mygland, Program Manager Global Sales & Customer Excellence, FOSS

READ THE FOSS CASE