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Access our guides and reports - anytime you need them

Download practical guides, reports, and insights on employee experience and customer experience. They are based on over 30 years of expertise. This best practice content is designed to help you and your organization drive real change.

Employee Experience
DOWNLOADMastering Employee Experience - Chapter 1
DOWNLOADMastering Employee Experience - Chapter 1Get expert advice on how to master your EX with this introduction book chapter.Download now
Employee Experience
DOWNLOADThe Pulse of Nordic Workplaces
DOWNLOADThe Pulse of Nordic WorkplacesDownload The Pulse of Nordic Workplaces: Employee Experience Tendencies & Expert Tips for actionable insights on today’s workplace challenges.Download now
Employee Experience
DOWNLOADChapter 1 - Trends in the Nordic Workplace
DOWNLOADChapter 1 - Trends in the Nordic WorkplaceDiscover the key trends and tendencies shaping the Nordic work environment with our comprehensive reportDownload now
Employee Experience
DOWNLOADChapter 2 - Trends in the Nordic Workplace
DOWNLOADChapter 2 - Trends in the Nordic WorkplaceDownload the second chapter of our report, “Trends and tendencies in the Nordic workplace”, where we explore current trends in leadership.Download now
Employee Experience
DOWNLOADChapter 3 - Trends in the Nordic Workplace
DOWNLOADChapter 3 - Trends in the Nordic WorkplaceDownload the third chapter of our report, “Trends and tendencies in the Nordic workplace”, where we explore what's top of mind in the organizations right now.Download now
Employee Experience
DOWNLOADChapter 4 - Trends in the Nordic Workplace
DOWNLOADChapter 4 - Trends in the Nordic WorkplaceDownload the fourth and final chapter of our report, “Trends and tendencies in the Nordic workplace”, where we explore the latest trends in the Nordic workplace regarding training and development.Download now
Employee Experience
DOWNLOADHow to Listen to Your Employees
DOWNLOADHow to Listen to Your EmployeesIn this guide, you'll learn how to practice intelligent employee listening which will help you uncover new and important parts of the employee journey.Download now
Employee Experience
DOWNLOAD8 Steps to Successful EX
DOWNLOAD8 Steps to Successful EXThis guide gives you 8 practical steps to start your EX transformation.Download now
Employee Experience
DOWNLOADMastering Employee Experience - Chapter 3
DOWNLOADMastering Employee Experience - Chapter 3Dive into Chapter 3 for proven strategies and actionable guidance to elevate your EXDownload now
Employee Experience
DOWNLOADFrom Low Scores to Leadership Success
DOWNLOADFrom Low Scores to Leadership SuccessLearn how to support leaders with low engagement scores across 5 critical dimensions.Download now
Customer Experience
DOWNLOADThe 7 Most Important Customer Survey Questions to Ask
DOWNLOADThe 7 Most Important Customer Survey Questions to AskThe top 7 questions to ask in your customer survey - with best practice examples.Download now
Customer Experience
DOWNLOAD3 Key Elements of a Successful Customer Survey
DOWNLOAD3 Key Elements of a Successful Customer SurveyGet expert guidance on how to tackle the 3 key elements of a successful customer survey.Download now
Customer Experience
DOWNLOADCrafting Engaging Customer Surveys
DOWNLOADCrafting Engaging Customer SurveysGet 5 practical hacks for designing engaging customer surveys that deliver valuable, actionable feedback.Download now

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