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Kvadrat case

Kvadrat: High nps score and strong customer-orientation

Kvadrat wished to maintain its high NPS score and continue to be very customer-oriented by performing customer surveys more frequently. 

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Grundfos case

Grundfos: A stamp of quality

Grundfos needed assistance conducting systematic customer surveys across 60 different countries in order to get insights into their customer loyalty on a strategic level.

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PFA case

PFA: Determining the customer experience

PFA wanted to be in touch with their customers in order to give them the best possible advice. They used Ennovas Customer Relation Survey to reach their goal.

Read the PFA case