- An Beullens, HR Manager Corporate, Azelis
"In 2014 we decided to measure the level of motivation and satisfaction of our people by rolling out an Employee Satisfaction Survey across the Azelis group. The main purpose of the survey was to help us identify areas of strength, as well as improve our performance so that we could make Azelis a better, more fulfilling place to work."
"We wanted to make the new survey shorter and more appealing to ensure a higher participation rate. We also wanted to make sure that the actual improvement plans came from the grassroots and not from local management. Their involvement in this process is a key success factor.
This being a challenge in itself, we furthermore took a combined approach: Ennova’s benchmark – measuring the results against the performance of other companies in the countries where we operated - and our own, since we wanted to be able to benchmark the new survey against the surveys we had rolled out in the past."
"Ennova understood our concerns and helped us redefine the survey questions for all key drivers. They also succeeded in enabling a qualitative comparison with previous results without losing the comparison with the external benchmark. Moreover, they helped us develop a set of customized questions reflecting our particular values and culture.
As for our employee involvement challenge, Ennova helped us create communication material for our people to more easily set up working groups, define improvement suggestions and implement the action plans. These documents structured the process and helped the working groups to set clear deadlines for completion and to stay on track."
"We carried out a significant number of improvement actions across the Azelis group. The improvement initiatives were shared across all employees of the group. As a result, we saw an increase in the employee engagement.
In 2016 we rolled out the survey again. We were very happy to see that all the implemented actions had a significant effect on creating a better place to work in all regions. Additionally, it was also easier to find employees to volunteer and become part of our working groups to define new actions in 2016. These employees remembered the effect of 2014 and now also wanted to become part of the solution."
Azelis is a leading distributor of speciality chemicals and food ingredients present in over 40 countries across the globe with around 1,800 employees. Their knowledgeable teams of industry, market and technical experts are each dedicated to a specific market within Life Sciences and Industrial Chemicals.
Throughout their extensive network of 39 application laboratories, their award-winning technical staff help customers develop formulations. They combine a global reach with a local focus to offer a reliable, integrated service to local customers and attractive business opportunities to principals. And they believe in building and nurturing solid, honest and transparent relationships with their people and partners.
Creating value, growing together.