The Art of Making Customer Experience Easy
In 2015, I saw the future one Friday morning on Cromwell Road in London. The day before, ...
What Pink Cocktails and Barbie Teach Us About CX
Today's CX blog is a pink cocktail mixed with Barbie, differentiation theory, behavioral ...
What is CSAT and Why is It Important?
If you want to work with customer satisfaction in your company, the Customer Satisfaction ...
Customer Relations: The Catalyst for Business Growth
In a world where customer expectations are continually evolving, businesses must ...
Guide: What is Customer Experience Optimization and How to do it?
In today's digital age, businesses are facing increasing competition and customers have ...
What is Customer Experience & Why It Matters?
In its essence, Customer Experience (CX) is about the relationship between a company and ...
4 ROIs: Why happy customers are your key to organizational success
While many companies focus on optimizing processes, developing new products, and ...
Why is Customer Experience Important?
Many companies have started working on improving their customer experience (CX). But why ...
Why is Customer Engagement Important and How to Improve it?
What are engaged customers, and why is it important to focus on customer engagement? Many ...
