Customer Experience Insights

Thomas Phillipsen, Former Senior Leadership Consultant at Ennova, specializes in data-driven leadership development and change processes, ensuring lasting organizational impact.

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Customer Experience
Why Your Strategy Fails, and What you Should do Instead

5 min. read | March 08 - 2019

Why Your Strategy Fails, and What you Should do Instead

The mood after the meeting of the governing board is sky-high.

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