What is Employee Experience?

Employee experience refers to the sum of all the experiences a person has as a candidate, employee, manager, freelancer etc. at or with your organization throughout their working life and personal life. 

Employee experience is not the same as employee engagement, which is about the employee's commitment to the organization. 

Delivering excellent employee experiences will help you maintain and attract new employees. To master the areas and create and deliver excellent employee experiences, there are 4 different areas you should focus on.

Employees are an organization's most important asset. From a financially perspective, prioritizing the employee experience area is very important. Because great employee experiences pay off and give your organization several different financial benefits.

The employee experience area affects no less than eight dimensions in the daily work that is related directly to the top and bottom line.

Neglecting your employees and not working strategically with the area can be very costly on the top and bottom line. 

Many organizations have started listening to their employees more frequently and with a broader scope than ever before - and for good reason. Because if you want to create the best employee experiences, you need to measure your employee experience in an intelligent way throughout the employee journey. 

To be successful with employee listening, it is not enough to measure and collect a lot of feedback - great listening occurs when you act and follow up on the insights you get, which is a very essential and important part of mastering the area at some point. But the balance between insights and action can be very difficult to manage in order to create excellent employee experiences.