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Guides > What is employee experience?
Employee Engagement

What is Employee Engagement?

Employee engagement is about how emotionally committed employees are to their company. In this guide, we will guide you through what it is, why it is important and how you can develop employee engagement in your organization.

THIS PAGE COVERS:

  • What is employee engagement?
  • Why is employee engagement important?
  • Who drives employee engagement?
  • The drivers of employee engagement
  • Why use an Employee Engagement Platform?
  • How do we engage our employees?
  • How to measure employee engagement?
  • Develop employee experience and engagement

What is employee engagement?

Employee engagement refers to employees' level of motivation, emotional commitment, and involvement in an organization. It is not the same as employee satisfaction, which is about how happy your employees are.

The employees' commitment to your business goals and values contributes to their motivation, performance, and your organization's success. 

As an employer, there are several advantages in making a work environment with a high level of employee engagement.

READ MORE

Why is employee engagement important?

In general, the bar of creating increased employee engagement has been raised. Employees have heightened their demands for meaningful work tasks and the expectations from employees are high. If you want to attract and keep the best employees, you must have a workplace with a high level of employee engagement.

Having engaged employees pays off in the organization and in the customer experience. Often customers think of motivated employees when they think of good customer experiences. 

A high level of employee engagement shows a healthy and well-functioning organization, which will show up on the bottom line.

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Who drives employee engagement?

Employee engagement is the whole organization's responsibility. It is not only up to either the leaders, the employees, or HR. Employee engagement is a close collaboration between all three to figure out what motivates the employees and how to make the most engaging workplace. We all want purpose and meaning from our work. Together we will find and develop it.

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How the managers drive employee engagement

Mangers' responsibilities cover helping employees to grow, providing relevant and developing feedback to the employees, and showing appreciation for the team's performance. Managers have close contact with the employees and must build good relationships with them.

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How the employees drive employee engagement

Employees are obviously important in driving employee engagement. They should engage in meaningful relationships with their managers and teams and provide relevant and honest feedback when something is not working. Employees should take part in the development by adding creative solutions to their concerns.

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How HR drives Employee Engagement

HR should hold the teams accountable for their employee engagement initiatives. The department should help implement the right processes and tools for successful employee engagement and support the managers so they are able to include their employees and develop employee engagement.

Employee motivation

The drivers of employee engagement

What should you look for, when you want to improve employee engagement?

The drivers of employee engagement are many. Some drivers are based on the company in general - such as Senior Management and reputation - while other drivers refer to the specific job and position - this includes Job content, Remuneration, and Learning & Development.

What is an Employee engagement platform?

An employee engagement platform is a human resource management tool that helps you structure and track feedback from the employees – a super helpful tool for many organizations.

An Employee Engagement Platform is a will make it easier for you to work dedicated and structured with improvement of your employee engagement. 

Using an employee engagement platform can draw valuable conclusions that you may not have been able to draw yourselves by looking into the huge amount of employee feedback. 

There are many different Employee Engagement Platforms to choose between. What key features are the most important in your Employee Engagement Platform? What are the benefits of using an Employee Engagement Platform? And what should you consider when choosing your next Employee Engagement Platform?

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Engagement platform

Mastering employee experience

How high on the strategic agenda are the employees in your organization actually – if you really think about it?

Employee experience is a complex discipline to master. Many talk about it, but few companies have started working with it. Therefore, our book “Mastering Employee Experience” gives HR and top management 16 specific initiatives for implementing a transformation of employee experience over a 3-year period.

Get free extract

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How do we engage our employees?

Set up the right framework, include the employees, and make them engaged in your company.

If you want your employees to be engaged, you must include them in your business' successes and failures, give them responsibility and allow them to grow. In general, your employees want to be engaged in your company. Now it's your job to let them.

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Engagment
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How to measure employee engagement?

To develop your employee engagement, it is important to know how to measure it. Listen to your employees and get insights on which areas to improve with an Employee Engagement survey.

Using market-leading statistics, AI, and text analysis, an Employee Engagement Survey will give you specific results and customized suggestions for actions that will help your team develop your employee engagement.

Our Employee Engagement survey is developed around human behavior together with several global clients.

Book Ennova Suite Demo

Develop employee experience and engagement

When you have the results from your Employee Engagement Survey, it is time to act and develop all the conditions that affect the experience.

But what do you do with very high or very low results?

We often find that it can be more difficult to maintain a good result than to improve a poor one. You should always address and work with the results of your employee engagement survey regardless of the level of perceived engagement.

Read more
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Stay up to date, always

Get your monthly dose of inspiration and guidance with our exclusive newsletter, Ennova Insight!

Subscribe today and get the latest employee experience trends, actionable tips and proven strategies delivered straight to your inbox. 

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