Transform your organization

It takes a persistent effort to transform into a true customer centric organization. You need to choose the right actions, align your people, and keep an eye for both details and the big picture.

We know what it takes to transform into a real customer centric organization.

ENGAGE OUR EXPERTS

Our senior engagement managers help you design your central customer KPIs. Our consultants guide your strategic initiatives to transform into a customer centric organization. We have specialized staff to fit every specific need.

CREATE REALISTIC PLANS

Our Nordic CX Diagnostics Tool determine your starting point. This lets you create a realistic and ambitious plan for your organizational transformation.

RELEASE YOUR POTENTIAL

We have done in-depth analysis of hundreds of organizations. This experience lets us identify your future customer potential. And we guide you there with an agile approach.

GET OUR PEOPLE EXPERTISE

To be customer centric you need to boost your organization and install the right mindset. With our profound expertise on people behaviour, we boost both with confidence.

AID YOUR TRANSFORMATION

Ennova Transformation Services aid your transformation across all organizational levels. From sessions with top management to front line team training.

ALIGN YOUR INITIATIVES

Customer Excellence does not come from a single initiative. You have to align many different efforts. We lead the process and keep the great overview.

CHOOSE OUR FIELD-PROVEN GENERIC INITIATIVES

Your endeavours for great customer experiences do not have to start with a blank sheet. Shortcut the process and deploy our field-proven generic actions. We have a large catalogue of well-tested initiatives that improve your customer experience.

WE ENGAGE TOP MANAGEMENT

Sustainable changes always happen from the bottom and up. But the strategic work of the C-suite is important to succeed as an organization. Our experience range from executive management dialogues in Rio de Janeiro to seminars with top 100 managers in London.

KEEP A CLEAR OVERVIEW

Map your CX initiatives in a portfolio overview and quantify the customer experience. Ennova helps you get the necessary overview so you can make the right prioritization.

GET IN TOUCH WITH US

How may we help you?