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Donning the tool belt

You don’t lose weight simply by standing on the scales. This may be an exact, action-oriented tool, but customer and user surveys still need to be connected to structured follow-up.

 

The survey helps you to identify local or organisational challenges, but changes need to come from within. By establishing a follow-up process that is appropriate for your strategy and business procedures, we can optimise the value of the surveys.

Questionnaire workshop By carrying out questionnaire workshops, we ensure that employee and managerial input is used when creating the questionnaire.It also ensures a higher level of involvement by both managers and employees from the outset.In the workshop, we uncover relevant issues, workflows and language use unique to the organisation.   Contact Kirstine Rechendorff on telephone no.+45 86 20 43 22 or email: kr@ennova.dk

Results workshop The objective is to present the results to the department, and jointly produce an action plan. We ensure that those responsible have a shared understanding of everyday work and goals.Going through matters together ensures back-up for the action plan based on a common standpoint.   Contact Kirstine Rechendorff on telephone no.+45 86 20 43 22 or email: kr@ennova.dk

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